News - A gentle reminder
May 09 2008, 21:58, by olivier
I often receive emails of people asking why they haven't received their registration key. 3 things to do:
- Check that you have submitted your Hotsync ID with your payment. I can't generate a registration code without your Hotsync ID.
- Check your junk mail folder. Registration keys for software is a common theme in spam emails, and thus some spam filters can't make the difference between my email and nasty spam (such a shame...)
- Email me from another email account or on this forum. Some internet providers / email services may have weird filtering rules blocking my email. Give me more chances to get back to you!
Rating: 
5.0
The Jul 06, 20:35, nathanlisle said:
Hey there, Olivier (et al...)
Trying to reach/receive some support for an issue I've recently encountered. I sent emails re: this issue here and to your (Olivier's) email listed from your Chocopoolp site, though I'm not sure how involved you are in moderating here these days.
I am in need of re-acquiring my registration code, if that is possible. My purchase took place some 4+ yrs ago. Anyway, more details of the issue, (including my two possible Hotsync IDs), exist in my previous communication.
Please let me know what I need to do/what you need from me to help/assist receiving support from you, in this regard.
I hope to hear from you! And Thanks!
Best regards,
Nathan
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